Simple, transparent, and predictable pricing

Yes, you get two months free on annual payments.

To set up recurring payment you need to add a card to Payment Method in the Client Area. Personal card information goes directly to Stripe and is never stored on our servers.

We accept credit and debit cards with Visa, Mastercard (including Maestro), Discover, and American Express logos.

You can request the cancellation of your service within 30 days, and we’ll issue a full refund immediately. Exceptions are for domain registrations, which are not refundable.

No VAT will be added if you are not in the EU.

If you are from the EU, 19% VAT will be added to our prices as a separate line item on the invoice. If you buy on behalf of a company and your company is registered in EU VIES, you can add your VAT number at checkout, and VAT will not be added to your invoice if the VAT number is valid.

These kinds of estimates are difficult to make because they depend on many aspects like type of traffic, databases, plugins, quality of code, etc. We cannot guarantee a certain level of traffic, but from our experience, our plans can handle quite the load because of our soft limits, performant stack and powerful hardware. Our biggest client has around 200,000 unique visitors daily.

We currently offer managed WordPress® hosting in the following locations: Germany and the US East.

If you need hosting in a different area of the US or a different country, please contact us. In 30 minutes, we can spin up a new cloud server in any of the 20 available cloud locations, and you can launch your website in that desired location.

We don’t offer technical support for WordPress® Multisite, but technically you might use Multisite.

Our plans have soft limits, so reaching the disk space or bandwidth limit will not make your website unreachable. You must upgrade to a bigger plan if you keep reaching the limits. If you need a custom plan, contact us, and we’ll find a solution for you.

Technically, you could host any PHP app on our servers, but we choose to focus on WordPress®, and we cannot offer support for other web apps.

No. Email hosting is a whole other product and can be quite tricky to get right with all the spam, bots, filters, blocklists, IP reputation management, etc. so we leave that to the pros.

If you just need to be able to receive emails for your domains, Email Forwarding might be the most cost-effective method. Cloudflare has a free tier that includes email forwarding. We can help you set it up.

If you need to send email, we recommend using specialised email providers such as Google Workspace or Outlook 365, as they are the most reliable.

Transactional emails: You must set up a transactional email service for WordPress emails, such as form submissions or password resets. A plugin like Fluent SMTP can connect services such as Sendgrid, Amazon SES, Postmark, Mailgun, and more. We can help you set it up.

Yes. We offer DNS hosting, and we also have a Cloudflare integration. This integration enables you to automatically synchronise DNS records with Cloudflare for one or more of the domains in your organisation. If you need help, we can set it up for you.

No, our managed WordPress hosting does not include cPanel. cPanel is used for traditional all-in-one generic hosting, while our solution is specialized WordPress hosting. You will have access to our Simplenet control panel focused on easy website management.

Yes, you can upgrade your plan from the client area. Your plan will be upgraded to the new one for the remaining time until its current expiration and you will only pay the difference in price of the two plans for that period.